Privacy Policy

Introduction

This website is operated by the Window Shading Association of Australia Limited (WSAA), including its program, Wincover. Throughout this policy, references to “we,” “our,” or “us” refer collectively to WSAA and Wincover.

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, store, and disclose personal information via our digital platforms and related services. By using our website, you agree to the terms outlined below. We may update this policy periodically, and we encourage users to review it from time to time.

Collection of Personal Information

We collect personal information only where it is reasonably necessary for our functions and activities. This includes when you:

  • Submit an enquiry
  • Register as a member
  • Participate in events, simulations, or programs (such as Wincover)
  • Subscribe to communications
  • Provide feedback or engage in surveys
  • Download resources or access member-only content

Types of personal information we may collect include:

  • Your name, title, and organisation
  • Email address and contact details
  • Membership or event preferences
  • Communications or transaction history
  • Information relevant to the use of our online tools or simulators

We may collect this information directly from you, or indirectly via third-party systems used to deliver our services.

Use of Personal Information

We use your information for purposes including:

  • Delivering services and benefits associated with WSAA membership
  • Supporting participation in Wincover programs or simulations
  • Responding to enquiries and service requests
  • Providing newsletters, updates, and relevant communications
  • Enhancing the usability and performance of our website
  • Administering events, training, or technical platforms
  • Complying with our legal and reporting obligations

We do not use your personal information for any unrelated secondary purpose without your consent.

Disclosure of Personal Information

We do not share your information with third parties except:

  • Where you have given explicit consent
  • Where disclosure is necessary to fulfil the service (e.g. via a third-party email or CRM provider)To comply with applicable laws or legal obligations
  • To investigate or prevent unlawful behaviour or breaches of our terms

All third-party providers are contractually required to maintain the confidentiality and security of your information.

Direct Marketing

We may occasionally send you updates about WSAA or Wincover activities, including industry news, events, or opportunities relevant to your interests. You may opt out at any time by using the unsubscribe link or contacting us directly.

Data Security

We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure. This includes:

  • Using secure systems to store data
  • Restricting access to authorised personnel only
  • Regularly reviewing our data protection protocols

While we strive to protect your data, no internet transmission is completely secure. We cannot guarantee absolute protection but are committed to minimising risk.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us improve functionality, tailor content, and analyse usage patterns. You can manage or disable cookies through your browser settings, although doing so may affect site functionality.

Access and Correction

You may request access to or correction of your personal information at any time by contacting us using the details below. We will take reasonable steps to ensure your information is accurate, complete, and up to date.

Links to Third-Party Websites

Our website may contain links to third-party sites. These are not governed by this policy, and we recommend reviewing their privacy statements separately.

Data Breach Response

If we suspect a data breach has occurred, we will assess the incident within 30 days. If a breach is confirmed and likely to result in serious harm, we will notify the Office of the Australian Information Commissioner and any affected individuals as required by law.

Questions or Complaints

If you have any concerns, feedback, or complaints regarding the handling of your personal information, please contact us. We are committed to resolving issues promptly and in accordance with the Privacy Act.

Contact Us

Executive Officer
Window Shading Association of Australia
PO Box 7087 Banyule VIC 3084
Email: info@wsaa.au